Jogaad•India

Customer Solution Is Our Satisfaction

Legal Terms & Conditions

Terms of Service

Please read these terms carefully before using Jogaad India's doorstep services platform.

Effective date: November 13, 2025

Agreement Overview

By accessing and using Jogaad India's platform, mobile application, and services, you agree to be bound by these Terms of Service. These terms govern your relationship with Jogaad India and the use of our comprehensive doorstep service platform across Odisha.

Please read these terms carefully before proceeding

Our Services

Platform Services

Connecting customers with verified service professionals
Doorstep service booking and scheduling
Payment processing and transaction management
Customer support and service quality assurance

Service Categories

Home maintenance and repairs
Cleaning and housekeeping services
Beauty and wellness services
Appliance installation and repair
Personal and professional services

User Responsibilities

Account Requirements

✓

Provide accurate personal information

✓

Maintain account security and confidentiality

✓

Use services only for lawful purposes

✓

Respect service professionals and their time

Prohibited Activities

Fraudulent or deceptive practices

Harassment of service professionals

Violation of local laws and regulations

Misuse of platform features or systems

Payment & Billing

Payment Processing

Secure payment processing through verified gateways
Multiple payment options including digital wallets
Transparent pricing with no hidden charges

Refund Policy

Full 100% refund if the booking is cancelled within the first 10 minutes.
If cancelled after 10 minutes but within 24 hours, you will still receive a full 100% refund, but a penalty will be applied to your next booking.
Cancellation policy varies by service type for special or fixed-time services.
Dispute resolution through customer support for refund-related issues.

Limitation of Liability

Jogaad India acts as an intermediary platform connecting customers with independent service professionals. While we strive to ensure quality service delivery, we cannot guarantee the performance of individual service providers.

Our Commitment

• Verify service provider credentials
• Provide customer support
• Facilitate dispute resolution
• Maintain platform security

User Acknowledgment

• Services provided by third-party professionals
• Quality may vary between providers
• Platform facilitates but doesn't perform services
• Users assume service-related risks

Changes to Terms

We reserve the right to update these Terms of Service at any time. We will notify users of significant changes through email notifications or prominent notices on our platform. Continued use of our services after such modifications constitutes acceptance of the updated terms.

Questions About Our Terms?

If you have any questions about these Terms of Service or need clarification on any policies, our legal and customer support teams are here to help.

Contact Legal TeamAvailable 24/7 for your assistance

Terms & Conditions – Jogaad India